Refund & Cancellation Policy — Celebration Matrimony

Last Updated: March 13, 2026

This Refund & Cancellation Policy outlines the terms under which refunds may be issued for services purchased on Celebration Matrimony (“Platform”, “we”, “our”, “us”).

By purchasing any premium service or subscription, you agree to this policy.

1. Nature of Services

Celebration Matrimony provides digital matchmaking services.
Once a premium membership or service is activated, the service is considered consumed.

2. No Refund Policy

All payments made for:

Premium membership

Featured profile services

Boost or promotional services

Add-on services

are non-refundable, except in cases described below.

3. Eligible Refund Cases

Refunds may be considered only if:

Payment was deducted multiple times for the same transaction

Payment was processed successfully but service was not activated

Technical error caused incorrect billing

Transaction failed but amount was deducted

Required by applicable law

Approved refunds will be processed to the original payment method.

4. Refund Request Timeline

Refund requests must be submitted within 7 days of the transaction date.
Requests submitted after this period may not be eligible.

5. Processing Time

Once approved:

Refunds will be processed within 7–14 business days

Time may vary depending on bank/payment provider

6. Cancellation Policy

You may cancel your subscription anytime, but:

Cancellation will stop auto-renewal (if applicable)

Current subscription will remain active until expiry

No partial refunds for unused period

7. Chargebacks

If you initiate a chargeback without contacting support:

Your account may be suspended

Access to services may be revoked

Future purchases may be restricted

8. Non-Refundable Situations

Refunds will NOT be provided for:

Change of mind

Lack of matches

Personal reasons

Failure to find a partner

Profile inactivity

Incorrect information provided by user

Violation of platform policies

Account suspension due to misconduct

9. Fraud Prevention

We reserve the right to deny refunds if fraudulent activity or misuse of services is detected.

10. Contact for Refund Requests

To request a refund, contact us with:

Registered email ID

Transaction ID

Payment receipt

Reason for request

Celebration Matrimony
Email: celebrationmatrimony554@gmail.com